Frequently Asked Questions
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FAQs
Frequently Asked Questions
What is reflexology, and how can it help me?
Reflexology is a therapeutic treatment that uses pressure on specific points on the feet, hands, or face to promote relaxation and help relieve stress, anxiety, and discomfort from conditions like menopause and period pain.
Is reflexology suitable for everyone?
Reflexology is safe for most people, but if you’re pregnant or have specific health conditions, it’s best to check with your doctor first.
How long does a session last?
Sessions last 40–60 minutes, including a brief consultation and a personalised reflexology treatment.
What should I expect during my first session?
We’ll start with a quick consultation, then you’ll relax as your therapist applies gentle pressure to reflex points. It’s non-invasive and deeply relaxing.
How often should I book a treatment?
Most clients benefit from sessions every 2-4 weeks. For specific concerns, like menopause or period pain, more frequent treatments may be helpful.
What should I wear?
Wear comfortable clothing. You’ll need to remove your shoes and socks for foot reflexology, but the rest of your outfit can stay on.
How do I book a session?
Book here. You can also email hello@serenitysole.co.uk or call +44 7500 860 784 to schedule your appointment.
Can I use my health insurance to cover reflexology treatments?
Many health insurance companies, such as Bupa, AXA Health, and Vitality, now offer coverage for reflexology treatments, depending on your policy. We recommend checking with your insurance provider to find out if your treatments are eligible for reimbursement.
What is your cancellation policy?
We kindly request at least 24 hours’ notice for cancellations. If you need to cancel or reschedule, please let us know as soon as possible. Late cancellations or no-shows may incur a fee.
